Frequently Asked Questions
How long does a repair take?
Repair times vary depending on the phone model and the type of repair. Repairs are usually completed within 1 to 2 hours.
What are the costs for a repair?
The costs depend on the duration of the repair and the parts required. Prices . On this page, you can find the price for your desired repair for your model. These prices are updated daily. This is a total price, including parts and labor costs.
Do you repair every phone?
No, I only repair the phone models that are on the Prices page. I specialize in these models and have repaired them hundreds of times. I only repair phones for students at the University of Twente.
Do I get a warranty on a repair?
I only use original or parts with the highest quality possible. If the repaired part doesn't function properly within six months, I'll be happy to fix it for you free of charge! Any damage caused by use, such as accidental drops or water damage, will void the warranty.
Do I need an appointment or can I just drop by?
I work by appointment. You can easily schedule a repair via Register Repair or by contacting me via Contact.
How do I know if my device can be repaired?
During a free assessment, I can determine if, how, and at what price your device can be repaired. I work on a no-cure-no-pay basis, so if I can't repair your device, you won't have to pay anything.
How does the pick-up and delivery service work?
I will come by appointment to pick up your device and repair it in my lab where I have all my tools. Then I will return the phone. Since I don't have a physical store, I can save costs and ask fair low prices for repairs.